Shipping Policy

Last updated: July 13, 2026

Thank you for shopping with Bolder.

Order Processing

Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Please note that processing times may be longer during product launches, promotions, or holidays.

Shipping Times

Estimated delivery times after your order ships:

• United States: 3–7 business days

• International: 7–21 business days (where available)

Shipping times are estimates only and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping may be offered on qualifying orders during promotions.

Tracking Your Order

Once your order has shipped, you will receive an email containing your tracking number. Tracking information may take up to 24 hours to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may require additional shipping charges before they can be reshipped.

Lost, Stolen, or Delayed Packages

Once a package has been handed to the shipping carrier, delivery is under the carrier's control. If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first. If you need additional assistance, contact us and we will do our best to help resolve the issue.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery and include your order number along with clear photos of the damaged product and packaging. We will review the issue and work with you to find an appropriate solution.

Questions

If you have any questions about your order or shipping, please contact us at:

Email: boldersupport@gmail.com